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License: Free Trial Price: Free
Commercial License Price: $199.00
Commercial License Price: $399.00
Commercial License Price: $599.00
Commercial License Price: $995.00
Downloads: 32420
Updated: 31 Aug 2008
Developer: WebGroup Media, LLC.
























Cerberus Helpdesk Publisher Description
Cerberus Helpdesk is a next-generation, browser-based helpdesk focused on the indexing and sharing of knowledge between team members. The result is quick, relevant answers for customers. A flexible workflow system allows the quick association of knowledge resources and inbound customer e-mail. A highly-sophisticated anti-spam engine adapts to tricks used by spammers to filter abnormal e-mail. The project has an installed base of over 13,000 companies and has been under constant development for nearly 5 years. The source code is provided to encourage collaboration in the highly-active community, as well as flexibility, integration and security.
OS: linux, windows, freebsd, osx, sun
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